top of page
-
What makes Ship Pros different from other discounted rate solutions?Ship Pros gives you access to enterprise-level pre-negotiated accounts, offering discounts typically reserved for large-scale enterprises. Here’s how we stand out: No Volume Requirements: Enjoy steep discounts without needing massive shipping volumes. No Negotiation Needed: We’ve handled all the carrier negotiations for you. Scalable for Any Business: Whether you ship 100 or 10,000 packages a month, our accounts grow with you. Seamless Integration: Easily connect to platforms like ShipStation, Shopify, and more for a smooth transition. Ship Pros empowers businesses of all sizes to compete on a level playing field—without the hassle or complexity of traditional solutions.
-
What kind of savings can we realistically expect?While results may vary, our clients typically achieve savings of 15-25%.
-
What happens if there are issues with a shipment?At Ship Pros, we’ve got your back when things don’t go as planned. If there’s an issue with a shipment, here’s what happens: Dedicated Support Team: Our customer support team is here to help resolve any issues quickly and effectively. Whether it’s a lost package, delayed delivery, or a billing discrepancy, you can count on us to step in. Carrier Communication: We act as your advocate and handle communication with the carrier on your behalf. This saves you time and eliminates the hassle of dealing with carrier support. Proactive Problem-Solving: We work to identify the cause of the issue and provide actionable solutions, whether it’s rerouting a shipment, filing a claim, or expediting delivery. Claims Assistance: If a shipment is lost or damaged, we’ll guide you through the claims process or handle it entirely, depending on your account setup. We ensure you get reimbursed promptly and fairly. At Ship Pros, your success is our priority. Our hands-on approach ensures that shipment issues are resolved quickly, allowing you to focus on running your business.
-
Are there long-term contracts?Nope! With Ship Pros, there are no long-term contracts. We believe in earning your business every day by delivering value and savings. You’re free to use our services as long as they work for you—no strings attached. It’s that simple.
-
I already have competitive rates. How can yours be better?While you have valuable insight into your own contract, we analyze thousands of carrier contracts and have a broader perspective on industry rates. This allows us to secure highly competitive rates that often surpass standard offerings. By leveraging our rate negotiation skills and consolidated shipping accounts, we can provide you with significant savings over your current rates.
-
What if I already have some discounts negotiated with carriers? Can Ship Pros still help?Absolutely. Many of our clients had existing discounts before coming to us, and we still manage to beat their existing rates by 15-25%.
-
What data do you need to run an analysis?We typically request about a month's worth of shipping data to build your shipping profile. We analyze everything—size, weight, dimensions, and zones—to find the best ways to maximize your savings.
-
How long does it take to conduct your analysis?Once we receive your shipping data, our detailed analysis typically takes just 48 hours to complete.
-
Can you work with our existing carriers if we prefer not to switch?Yes, we can work with your existing carriers. Our team can negotiate new rates with your current carrier on your behalf, leveraging our industry expertise and relationships to secure more competitive pricing. This allows you to benefit from significant savings while continuing to use the carriers you are already familiar with.
bottom of page